Shipping policy

Last Updated: March 1, 2026

Thank you for shopping with Organicial. This Shipping Policy outlines how we process, ship, and deliver orders.

By placing an order with us, you agree to the terms below.

1. Shipping Locations

We currently offer:

  • Nationwide shipping within Pakistan

  • International shipping (where available at checkout)

If your location is not serviceable, our team will contact you.

2. Order Processing Time

  • Orders are processed within 1–3 business days.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • During peak seasons, processing time may be slightly extended.

You will receive a confirmation message once your order is dispatched.

3. Delivery Time Estimates

Estimated delivery times:

  • Major cities: 2–4 business days

  • Other areas: 3–6 business days

  • International orders: Delivery time varies by country

Please note: Delivery times are estimates and not guaranteed.

4. Shipping Charges

Shipping charges are calculated at checkout based on:

  • Delivery location

  • Order weight

  • Selected shipping method

Any applicable Cash on Delivery (COD) charges will be shown before order confirmation.

Organicial reserves the right to update shipping charges at any time.

5. Cash on Delivery (COD)

We offer COD within Pakistan.

  • Please ensure someone is available at the delivery address.

  • Repeated failed deliveries may result in future order restrictions.

6. Order Tracking

Once your order is shipped:

  • You may receive a tracking number via email or SMS (if applicable).

  • Tracking availability depends on the courier service.

7. Risk & Ownership

All orders become the responsibility of the customer once they are handed over to the courier.

Organicial is not liable for:

  • Courier delays

  • Delivery delays due to incorrect address information

  • Failed delivery attempts

Please ensure your shipping details are accurate.

8. Lost, Damaged, or Delayed Shipments

If your order is:

  • Lost

  • Delivered damaged

  • Significantly delayed

Please contact us within 48 hours of delivery at:

📧 organicial.for.website2025@gmail.com

Include:

  • Order number

  • Clear photos (if damaged)

  • Description of the issue

We will review the case and may offer a replacement or refund where appropriate.

9. International Shipping (If Applicable)

  • Customers are responsible for any customs duties, taxes, or import fees.

  • Organicial is not responsible for delays caused by customs clearance.

10. Incorrect Address

If an incorrect shipping address is provided:

  • We are not responsible for non-delivery.

  • Additional shipping charges may apply for re-dispatch.

11. Policy Updates

We reserve the right to update this Shipping Policy at any time. Changes will be posted on this page with a revised date.